Definitions

Parties to the Agreement

"Buyer" is used for the natural person, who mainly trades outside his profession and who, when placing an order for Svane Electronic ApS, makes an offer for the purchase and supply of certain goods.

"Swan Electronic ApS" is used in the following both about the natural or legal person who, upon order confirmation, accepts the Buyer's order and sells the ordered goods, and about the website from which goods are presented and ordered.

Product information

The Svane Electronic ApS indicates the essential characteristics of the product. For further information or questions about existing information, an email may be sent to Svane Electronic ApS via kunde@svane-el.com

Prices

All prices are daily prices and only valid on the day of booking. Therefore, price changes may occur. All prices are listed excluding vat. Vat. Total price incl. vat can be seen in the shopping cart.

Order

Presentation of goods together with a price on Svane Electronic ApS is not a binding offer, but simply an invitation to make an offer.
The buyer's order of goods from Svane Electronic ApS does not constitute a binding acceptance, but rather a binding offer to Svane Electronic ApS to purchase the goods on the stated terms.

A binding agreement between Buyer and Svane Electronic ApS is only concluded when Svane Electronic ApS accepts the offer made by the Buyer by an order confirmation.

Payment

The account information that Buyer enters when purchasing goods is sent directly to PBS in encrypted form (SSL) which only Buyer and PBS can read. Thus, no one else sees or stores the buyer information. For purchases with Dankort or credit card, the amount is deducted from buyer's account as soon as the item departs from Svane Electronic ApS.

Shipping and shipping

All items are shipped with Post Nord unless otherwise agreed. Svane Electronic ApS cannot be held liable for delays at Post Nord and conditions that are beyond our reach, such as weather conditions, defective delivery from 3. man etc.

The amount buyer pays to have an order delivered covers postage, packaging and packing material, as well as packing the order.

As a rule, the invoice is attached to the order as the only one. If packing slip is required, this is noted as a note to the order prior to approval.

Delivery times

Unless otherwise specified for each item, the expected delivery time is within 1-2 business days. Additional delivery time may occur for non-bridge-fast islands.

Orders received before 10:00 a.m. 15 will be shipped on the same day (provided it is a stockkeeping unit).

Pickup

The buyer can pick up items at our office, thereby saving the shipment. Call in advance and the order will be ready upon arrival. Buyer is also welcome to come unannounced.

The risk of accidental or deterioration

Only when the ordered goods have come into buyer's possession does the risk of the ordered goods being destroyed or damaged due to accidental conditions pass to the Buyer.

Complaints

According to the Danish Sales Law, Svane Electronic ApS grants 2 years' warranty from the invoice date for manufacturing and material defects. The warranty does not cover defects, damage or wear, directly or indirectly caused by improper operation, poor maintenance, violence or unauthorized interference.

The invoice must be presented to Svane Electronic ApS in connection with the application of the warranty.

Any complaint about defects in delivered products must be made after buyer has or should have discovered the defect to Svane Electronic ApS within a reasonable time (max 14 business days). Otherwise, buyer loses his right to invoke the defect.

Buyer is asked to indicate and show, on request, the nature of the defect by thoroughly misdescription. If the item is returned in original packaging and is suitable for resale, order can be credited. If the item has been put into service, we must before we can resell it - test and, if necessary, resell it. cleaning/new packaging/, if applicable, replace any changes that may be made to the scratched surfaces. This means that buyer will be deducted from our time and, if necessary, if necessary. other costs.

Disclaimer and warranty

Svane Electronic ApS has made it easy for Buyer to get relevant information on other websites through links. These websites are beyond Swan Electronic ApS control. We cannot therefore be held responsible in any way for the content of these pages.

Information about the ordered goods from such websites is not included in the description of the ordered goods in the agreement between Buyer and Svane Electronic ApS.

Swan Electronic ApS is not liable for direct or indirect losses due to the late delivery of the ordered goods to the Buyer, or the goods ordered suffer from defects, when the delay or defects are due to buyer's action or omission or circumstances beyond Svane Electronic ApS control, e.g. war, rebellion, riots, fire, state intervention, seizure, currency restrictions, labour disputes of any kind , including strike and lockout, or similar.

Svane Electronic ApS does not provide an independent guarantee for the ordered goods, and buyer only obtains the warranties that the manufacturer issues to buyer.

Right of withdrawal

If Buyer Svane Electronic ApS informs us that buyer has regretted his purchase within 14 days of delivery, Svane Electronic ApS will refund the amount received.

Upon return, please follow the return label section here.

Buyer may also cancel the purchase by refusing receipt of the shipment.

If the packaging on the item is broken upon receipt at our warehouse, a fee is charged for checking and testing the returned product. Items that have been installed cannot be returned!

These return rules apply to all goods sold as distance sales to private individuals - this does not apply to goods sold to companies.

Subject to change

Svane Electronic ApS reserves the right to change and update the rules and conditions that apply to this website. It is therefore important that Buyer keeps informed on an ongoing basis as to whether any changes have occurred. Reservations are made for price changes, printing/typos, sold-out/discontinued items and changes in specifications.

Abuse

Abuse of Swan Electronic ApS leads to a police report.

Links

PBS - Payment Service of banks
FDIH / Consumer Council
Consumer Authority
Consumer Council
Consumer information